Babco Policies
Warranty Information:
All products shown on this web site and our advertising are warranted by the manufacturer against defects in materials and workmanship to the extent of the manufacturers’ warranty.
No other warranties are implied.
Pricing:
In the event of any unforeseen conditions in producing this web site, or in printing our catalogue or circumstances beyond our control, we must advise that all prices are subject to change without notice. Installation and assembly are not included. All prices shown are in Canadian dollars.
Product Illustrations & Technical Data:
Babco Sales Ltd. has made every attempt to illustrate and describe the products in this web site and in our advertising accurately. However, these illustrations are for identification purposes only and products may vary due to manufacturers’ improvements or changes and may be subject to change due to any unforeseen circumstances in producing this web site or advertising.
Privacy / Security Policy:
By accessing or using this Web site, you agree to the terms of Babco Sales Ltd as outlined below. If you do not agree to these terms, please do not access or use this site. At Babco Sales Ltd we are committed to protecting your privacy and will never disclose the information we collect from you to outside parties.
When you submit personal information to Babco Sales Ltd, you understand and agree that Babco Sales Ltd may transfer, store, and process your customer profile and/or information. Babco Sales Ltd collects this information in order to provide a more personalized experience on our site and to record each transaction. If you order a product, for example, the information is used to document the sale or provide other benefits that may be made available later. Babco Sales Ltd also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other Babco Sales Ltd products and services.
Return Policy:
All returns require a Return Authorization (RA). Returns without a valid RA will not be accepted at our warehouse. RA numbers expire after 14 days. Contact our customer support at 800.661.5313 for assistance or by email.
Non-defective items, if in original packaging and not previously disassembled, may be returned within 30 days of original invoice date. Special order items are not returnable. Customers are reminded that it is solely their responsibility to ensure product specifications meet their requirements. Returns must be freight prepaid to our warehouse or they will not be accepted. NON-DEFECTIVE RETURNS MAY BE SUBJECT TO A 20% RE-STOCKING FEE. Babco, solely at its discretion, will generate a credit on account or issue a refund. All products being returned will be inspected and tested and must be in the manufacturer’s ORIGINAL PACKAGING and be 100% complete.
Refund Policy:
If a return is eligible for a refund, Babco will, at its discretion, process the credit on the original credit card or issue a cheque. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If anything is unclear or you have more questions feel free to contact our customer support team by phone at 800.661.5313 or email.