COMMERCIAL LIFT FAQ
GENERAL LIFT FAQ
Thoroughly read through the manual. Familiarize yourself with the manual, and multiple read-throughs are highly recommended. DO NOT skim through the pages. Fully comprehending the installation steps will save you time in the long run.
Yes, all of our power units / electrical components are CSA Approved
6" from a floor seam is recommended
Caster kits are available for some of our 4 post lifts giving the flexibility to easily move the lift once assembled. Your salesperson can go into further details re exclusions and details
You sure can. It is not that difficult and the heaviest piece is about 500 lbs. If you have the tools and the knowledge this is something you can take on yourself with a little patience and research.
Worksafe BC Inspectors have the authority to condemn any lift if the inspection is over 6 months overdue. Protect yourself by inspecting your lift at least annually. We recommend servicing them with a qualified lift Technician 2 times a year.
No. lifts come in the colour specified by the manufacturer
This really depends on where you live, please check with your local municipality.
Most residential or commercial foundations are strong enough to support BendPak lifts. However, it is important to adhere to concrete specifications. Failure to do so could cause lift failure resulting in personal injury or death. A level floor is suggested for proper installation and level lifting. With proper shimming, small differences in floor slopes may be compensated for. If a floor is of questionable slope, consider a survey of the site and / or the possibility of pouring a new level concrete slab.Be sure to check your floor for the possibility of it being a post tension slab. In this case, contact the building architect before drilling. Visually inspect the site where the lift is to be installed and verify the concrete is in good condition. If your concrete has cracks or other defects, please consult with a certified contractor before proceeding to install any BendPak lift. Lift owners and end users are responsible for the safe installation of their lift. Please see our concrete specification chart, this should not be construed as actual requirements for your building, facility or application. Because local and statewide building codes may change and / or vary, always check with the building architect before installation for additional guidance on UBC compliance requirements. In no event shall BendPak Inc. or Babco be liable for special, consequential or incidental damages for the misinterpretation of this information. BendPak Inc. and Babco reserve the right to make changes to this document without incurring any obligation to notify the public that changes were made.
Yes, we can ship the units to your door provided you have the required equipment like a forklift (Tractor with forks/ skid steer with forks) to unload the unit. If you do not, talk to one of our Staff members and we can discuss options available to get your lift to you.
We offer local installation in Vancouver, Edmonton, Winnipeg and Toronto. Our Installers do travel within reason and your sales rep can provide the costs associated with any additional travel required for install. Additionally we work with several installers across Canada and can provide their contact information if applicable to your location.
It varies from lift to lift. On many BendPak four post lifts, the power unit can be mounted in one of two locations, either the driver front column or the passenger rear column. On many BendPak two post lifts, the power unit can be mounted on either column, except for the asymmetric models, which must locate the power unit on the passenger side post
Consider the heaviest vehicle you would be parking or servicing. If for example your using it for trucks, we recommend going above the curb weight to allow for maximum load for full fuel and weight in the box
A well maintained lift that is set up indoors can last years. We recommend to follow the maintenance guide in the manual for the longest life. Ultimately this depends more on usage than time.
The cost of professional installation depends on the type of lift you choose. Our team will work with you to provide the installation price from one of our providers.
A typical lift takes 20 litres of fluid
You should have your home lift inspected on a yearly basis. It is recommended that if you are in a busy shop and your lifts are used multiple times a day, to set up monthly or bi-monthly inspections.
You cannot install a lift on asphalt. Concrete requirements vary based on capacity of lift. See lift installation guidelines on our Knowledge page or talk to your Sales Professional for more details.
Lift inspections cover inspection of all moving parts, lubrication and minor adjustments to cables, locks.
No you do not, however if you damage the lift or parts while installing, you will not receive warranty replacement on items you have damaged.
You are welcome to install the lift yourself and warranty is not affected, however if there is a failure directly related to installer error, this repair would not be covered by warranty.
Yes, we even provide the anchor bolts and shim material with every lift. Unfortunately we cannot ship hydraulic oil for environmental reasons. However, this is easily available at major retail stores across Canada.
Installation is not included in our advertised price. Many factors impact the total cost of an install including distance from our warehouses, site obstructions, surface preparation and others. Please see our Sales professionals for an accurate install quotation.
WD40 is adequate but a graphite based lube such as Fluid Film is better and should be used when available.
You Lift may be too far away from the power source causing a voltage drop when it gets too the motor/pump. Low voltage causes a higher draw thus tripping the breaker. Your circuit breaker is old and no longer will change the amps it is rated for.
3 degrees is the maximum recommended
Yes. For most slopes greater than 3 deg , you can purchase different shim plates to help level out the lift . This is a case by case situation.
Yes, there is something you can do. Most garage door companies are familiar with 4-post storage lifts and can extend or modify the tracks the door moves in to extend right to the ceiling. They can also change your garage door opener to a style that sits on the front wall beside your door and operates from there.
Bendpak has industry leading warranty of 5 yrs on the structure, 2 yrs on hydraulics and Power Units and 1 yr on parts, labour and shipping of covered parts. Peak has 5 yrs on the structure, 3 yrs on hydraulics, bronze bushings and plastic parts and 1 year on power units. Full warranty details are noted here https://www.babco.ca/warranties
This is dependent on the weight capacity of the lift. Please refer to the knowledge base section of our website and the concrete specifications contained there.
Please refer to shipping information sent with tracking by Sales Rep. Ensure the hoist is checked over thoroughly at time of pickup/ delivery. If you notice any incurred damages please make note and advise your rep. Upon review, your representative will reach out with next steps to resolve.
Our 4 post lifts, 9000 lbs and under can be free standing with no anchoring required. All heavier capacity lifts and All 2 posts require anchoring. If you decide to go with a 2 post option, you would need to get the floor scanned to map out where the heating lines are to avoid drilling into them.
This lift must be installed on a solid level concrete floor with no more than 3-degrees of slope
The American Lift Institute is a 3rd party that certifies The safety standard covering the design, construction and performance of car lifts in North America. Testing includes verification of the structural integrity of all the lift’s systems and components, proper function of its controls and load-holding devices, proper lowering speeds, and overload protection. Part of the testing process involves overloading the lift (which should never be done outside a laboratory setting) and ensuring that no visual deformation of any of its structural elements or components occurs. Having an ALI certified lift gives you peace of mind that the rating stated on the lift are true and tested and provide the optimal level of safety to anybody working under an ALI certified lift.
We check the anchors, the welds, the cables and their condition and the hydraulics. We lube the lift and will let you know if we notice any wear and tear that should be taken care of. Basically, we ensure your lift is operating as it should, and look out for warning signs of future problems fixing them before they become an issue.
The minimum ceiling height required is dependant on the lift chosen and is in the specs on our website. your salesperson can look into this and give you the exact requirements of your specific lift if required.
The main difference is Brand and certification. Bendpak is considered the gold standard with ALI certification. On most four post lifts, Bendpak has adjustable runways. Bendpak requires air to disengage the locks while Peak does not. BendPak is designed more as a commercial high use lift while the Peak is more of a occasional home use hobby lift. Both are high quality but the BendPak is a more robust unit built for more intense use.
A simple monthly checklist is perhaps the most you'll do on a regular basis, aside from common-sense visual inspections you'll do every time you lift and lower your vehicles. Cables need to be maintained, as do hydraulic systems. Because BendPak sells in such high volume, replacement parts (and therefore the cost of owning a BendPak car lift) are much less than the cost of owning other brands' lifts. Learn more about car lift maintenance and cable inspections.
Typically lifts need lubrication and adjustments to keep it running smoothly. Hydraulic fluid should be changed annually to avoid abnormal wear.
We recommend standard 10-weight, non-foaming, non-detergent hydraulic oil or Dexron-III ATF fluid.. Please check your manual for the right type and amount for your lift.
We recommend to have a generator on site for all the electrical needs of a lift to get your vehicle down immediately during power failure
Most of our lifts require a 30amp breaker.
You will need wrenches, sockets, vice grips, pliers, hydraulic oil, axle grease and some way to lift heavier parts of the lift.You will also require hammer drill and the correct length and diameter of concrete bit. These can be rented at most major retail outlets.
The structure is manufactured overseas and all electronic components such as control box and motors are made in North America.
The answer will differ depending on the lift model and manufacturer. Bendpak lifts for example are designed and engineered in the US but manufactured overseas, same for Peak's lift also manufactured overseas. Omer's lift are designed, engineered and manufactured in Italy. Feel free to ask your sales representative if you spotted a specific model.
Both Bendpak and Peak manufacture their own lifts overseas. These are not re-branded lifts made in anonymous factories, but quality products built in their own factories to their own specifications. We are proud of the brands that we represent and can stand behind their quality with confidence.
The safety locks allow the lift to rest on a mechanical stop without strain on the cables and cylinders. This increases safety for the operator and reduces wear on the lift.
Two-Post Lift FAQ
All cars and light trucks have approved lifting points that are specified by the vehicle manufacturer. It is critical that your vehicle is positioned properly relative to the centre line of the lift and centred between the columns. Cars that are front wheel drive and can be lifted asymmetrically. This allows the car to be positioned further back from the centre line of the lift. Often, a good rule of thumb is to start with the steering wheel lined up under the centre of the lift. When this is done, check the position of the four arms when they are extended to the recommended lifting points. The front lifting arm is manufactured on an angle and is considerably shorter than the rear arm, which will accommodate the asymmetric loading of your vehicle.
Yes . You just need to purchase the , std equalizer cables , Std length Safety cable, and the short version of the long hose.
No, you cannot install a two post lift on asphalt. Concrete must be a minimum of 4 -6" thick depending on capacity with a minimum rating of 3000 PSI.
Lifts can be installed but need to have the heating elements mapped so the bolts don't damage the heating system. We can help you find a suitable contractor to help in this regard.
Both BendPak and Peak offer a TURF Kit option for their 9-10K Capacity Lifts. The turf kit provides service on large fairway mowers to greens mowers, utility carts, sand groomers, fertilizer sprayers, golf and refreshment carts. Fully adjustable wheel span and fork assemblies fit a wide array of wheel arrangements.
1.Run the lift up and down a few times with no vehicle. 2.Lower arms to about 1 foot off the ground. 3.Slightly open the Allen bleeders on top of the cylinders, look for bubbles in the fluid. Once there are no more bubbles, close the Allen bleeders. This should take care of the issue.
1. Run the lift up and down a few times with no vehicle.
2. Lower arms to about 1 foot off the ground.
3. Slightly open the Allen bleeders on top of the cylinders, look for bubbles in the fluid. Once there are no more bubbles, close the Allen bleeders.
Yes you can, you would purchase an extension kit which would contain longer hydraulic hoses and cables.
We have different options to choose from depending on the weight capacity required, a sales rep would be happy to discuss options that suit your needs.
No. All 2 post lifts require anchoring. Talk to a sales representative about lift options that do not require anchoring.
We recommend frame cradle pads for added safety on all 2 post lifts
Frame cradle pads are recommended with 2 post lifts when working on any pickup truck or full frame vehicle. They act as a saddle for the frame rail and prevent the vehicle from sliding off the lift arms.
Symmetrical lifts have arms at the front and back that are the same length and design. Asymmetrical lifts have arms at the front and back that are different. This allows better access to the interior of the vehicle that is being worked on as well as better balance for different vehicles.
80-100 ft/lbs is sufficient and should be checked at regular service intervals.
Clear Floor models have the cables running over head giving a smooth floor under the lift making it easier to work under the car and roll tool boxes and transmission jacks under the car when working on it. Floor Plate models have the cables running under a cover on the floor giving more height for tall vans and the like. They both work well in different situations. Your sales professional can go over all of the details and find the perfect solution for your needs.
It's located inside the carriage about 18” down from the top of the carriage.
If you've got a heavy vehicle to lift, especially a truck, then you're going to want a set of cradle pads. Sturdy steel construction keeps the frame firmly between the cradle, while the treaded rubber mats protect the finish and reduce the chance of slippage.
Four-Post / Parking FAQ
Four post lifts are great for storage and for servicing automobiles, but they won't give you access to a vehicle's wheels unless you purchase an optional rolling jack, or the more affordable jack plate. This adds to the overall cost for the lift, but it will convert a four post lift to a full service lift.
Most 4-post lift are not designed for an outdoor use, we would highly suggest a 2-post or scissor lift with outdoor accessories.
Depending on your ceiling and garage door height, You may need to install a side-mount garage door opener, and have your garage door rails extended upwards to tuck close to the ceiling. Any garage door specialist can provide this service. Ask your sales representative for clarification on this.
The most popular accessories with a 4 post lift, are drip trays to prevent oil dripping down onto the vehicle below, caster kits to allow the lift to be moved around the garage, and extended aluminum ramps to help with clearance on lowered cars. A complete list of accessories is on our website and your Sales Professional can walk you through your options.
Bendpak has an adjustable runway to narrow and widen for different width vehicles. Your sales professional can determine the right model for your vehicles and your space limitations.
The Bendpak HD9, HD9XW and HD7W have an adjustable runway so you can narrow and widen the track for different width vehicles. Talk to a sales representative to find the right model for you and your vehicles
An Air Supply (3 to 25 cfm at 50 — 150 psi) is required to disengage the Safety Locks.
A busy shop might be served better with a Compressed Air Lock lift and a shop or garage that spends more time on each car may do well with a Manual Lock system lift. As with a lot of shop equipment, one style can serve better in one setting and another style can serve better in another setting. Your Sales Professional can discuss these features with you to decide which is right for you and your usage.
It all depends on how far from the car's wheels the low point of the car is, (for instance an air dam). The farther away the low point is, the more likely vehicle is to bottom out. Likewise, the closer to the wheels the low point is the less likely vehicle is to bottom out. Extra long approach ramps are available as extra cost options.
Alignment Lift FAQ
Omer Alignment lifts are a bespoke product intended to provide the most level surface to enable to most accurate alignment possible. They are designed and manufactured in Italy, and some competitors use the identical lift and re brand as their own at a higher cost. With our alignment packages, we also provide high end AC Hydraulics rolling jacks manufactured in Denmark, as well as stainless steel, air operated turn plates. This offers added longevity and ease of use as well as time savings, and we know time is money. See your alignment lift sales representative for more information and any competitive specs required.
Open front 4 post alignment lifts are desirable as it allows easy access to the underside of the front end of the vehicle to perform adjustments. Closed front 4 post lifts are less expensive and most common among the two. Scissor lifts take up much less room than a 4 post so for shops with less floor space, they are ideal.
Scissor / Pad FAQ
There are differences between the four models, but they all raise about three feet, plus a little extra height from the Lift Blocks. Your sales professional can go through all of the options and details.
It means the Platforms (specifically the Rubber Blocks on the Platforms) contact the frame of the Vehicle to raise it. Put another way, the Vehicle is not raised by its wheels.
MD-6XP and MR06 do not require anchoring.
Scissor lifts have the ability to lift the vehicle perfectly level, providing a more accurate alignment, they can also be flush mounted into the concrete floor. It is very difficult for the manufacturers to design a scissor system that works effectively and is much more complex than a 4 post. Different manufacturers, country of origin, build quality and other factors can determine price point as well.
Service FAQ
We do provide service in our service area in 4 provinces, B.C ,Ab, Mb and Ontario. and partner up with other service providers in other provinces.
We have experienced service teams based in Greater Vancouver, Edmonton, Winnipeg, and the Greater Toronto Area. If you are outside of these areas, we can usually refer a qualified technician to service/install your lift.
We have a long list of service providers across Canada. We will help you get in touch with someone in your area.
Please call us and we can refer a qualified technician in your area.
Yes we are happy to send our own qualified technicians when the install demands their specific attention, but there are fees associated with travelling that we can discuss with you at that time.
Warranty FAQ
Extended warranty and service plans are offered currently to commercial locations within our service area. These warranty plans are offered by Babco and are a great addition to any lift purchase to offer Peace of Mind. Speak to a sales rep for more information.
Peak covers parts for 1 year, labour is not included in their warranty.
No the warranty does not cover shipping damage. This would be absorbed by the shipping company as long as proper documentation is obtained at the time of delivery. This would include pictures of the damage so we can approach the shipper for reimbursement.
Email Support@babco.ca or to speed up your claim, go onto our website and fill out the warranty questionnaire. This will provide us with all of the pertinent information so we can start your claim immediately and get any parts ordered that are not already in our warehouse.
Go to the power post and locate the BendPak manufacture sticker, your serial number will be located on the sticker.
Bridge Jack warranty period is 1 year.
No, if you receive a message to pay shipping or brokerage, please send it to your warranty representative with Babco to have it paid.
No, Bendpak labour is covered for 1 year from install.
Photos/videos of concern/ description of problem/ serial number/proof of purchase (sales invoice) mailing address (if a power unit need power unit tag and numbers on the silver bracket on motor) Our Warranty administrator would be happy to walk you through the process in the unlikely event that you should need to initiate a Warranty claim.